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Shipping Policy

Estimated Transit Times
Standard US Shipping

FREE over $50

$8 under $50

2-12 Business Days
California, Nevada and Arizona Rush  $15 1-3 Business Days
Local Deliveries (within 7 miles of 90039) Free for orders over $100 1 Business Day
International Shipping FREE for orders over $250

$30 for orders under $250
4 - 14 Business Days



We value every purchase, and we do our best to honor all shipping requests to ensure you receive your items as quickly as possible. To guarantee that an item reaches you when expected, please read the shipping policy below for online orders. business shipping hours:

Monday — Friday, 9 a.m. — 2 p.m. PST, excluding national holidays

IceLink processes order within 3-4 days of the order's placement. Orders placed from Friday to Sunday, or Holiday will be processed the following business day. Icelink cannot be accountable for carrier delays or delays caused by holidays, meteorological conditions and other circumstances that are irrelevant to IceLink's control.

If UPS Next Day Air is selected on a non business day - it will ship on the following business day. For example, if you place your order on Saturday for 2nd Day, it will ship Monday and be delivered Wednesday.

Once orders are sent, they can no longer be canceled and a change of delivery address is no longer possible. 

IceLink does not assume responsibility to reimburse or compensate for returned packages and its missing content(s) lost in transit with or without proof of delivery to IceLink.


All orders shipping internationally are subject to additional shipping charges based on taxes, tariffs, and duties put into place by that country. ICELINK is not associated with these fees. All fees are to be paid for by the customer at the time of delivery. Most countries calculate shipping charges, taxes, tariffs, and duties at checkout and the customer owes nothing additional at delivery.

For international orders, if your package is unclaimed and returned back to us, we may refund the amount of the products, but the shipping cost will not be refunded. 

IceLink does not provide a return shipping label. Returned international shipments are the customer's responsibility. IceLink is not responsible for any additional shipping costs for returns and exchanges. IceLink does not assume responsibility to reimburse or compensate for returned packages and its missing content(s) lost in transit with or without proof of delivery to IceLink.


If a package is unclaimed and is sent back to IceLink, the customer will be responsible for the re-delivery cost; a flat fee of $10 for USA shipments and $50 for international shipments.

Fraud Detection

IceLink uses Signifyd to screen all orders for possible fraudulent activity.  If your order is declined through the third-party application, you will receive an email from letting you know that your order has been cancelled and refunded.  If you would like to place a new order, an IceLink representative will ask you for a copy of your ID and Credit Card for submission to Signifyd.  This information is not stored.  For more information on Signifyd, click here.

Possible Delays

We do our best to ensure the timely delivery of all orders. Please keep in mind that due to COVID , carriers are having delays. These packages can arrive outside of the estimated timeframe.


P.O. Boxes

We do not ship to PO Boxes; however, the Bill to address can be a PO Box.


Due to carrier shipment restrictions for watches and jewelry, IceLink does not ship to the following countries:

  • Belarus
  • Burma
  • Congo
  • Cote d'Ivoire
  • Crimea
  • Cuba
  • Iran
  • Iraq
  • Lebanon
  • Liberia
  • Libya
  • North Korea
  • Somalia
  • Sudan/South Sudan
  • Syrian Arab Republic
  • Yemen
  • Zimbabwe